Sport Horizon Insights – Privacy Policy 

Privacy Policy
Last Updated: February 24, 2026

1. Who We Are
Sport Horizon Insights ("we", "us", "our") provides software and services to help sports professionals manage, analyse, and visualise performance data.

Our platform securely collects and processes sports performance data provided by clients through third-party APIs (e.g., GPS tracking systems, wearables such as Garmin Connect) and related sources.

2. What Data We Collect
We process sports performance data and related information that clients upload or authorise via API access:

• Third-party sports performance data (GPS, heart rate, physical testing data, athlete monitoring data, etc.)

• Team and player metadata as provided by clients (team names, player names/IDs, session names, etc.)

• Contact details for client administrators (name, email, phone number)

• Usage data (logins, feature usage, activity logs — for service improvement)

• When you connect your Garmin account to Sport Horizon, we may collect; Fitness and activity data (workouts, steps, heart rate, sleep data), Health metrics (stress levels, body battery, respiration rate), Device information, Profile information you choose to share.

We do not collect or process sensitive personal data (e.g., health records, medical records) unless explicitly provided by the client.

3. How We Use Your Data
We use your data solely to:

• Provide our services (APIs, dashboards, analytics)

• Operate and maintain our platform

• Communicate with you regarding the service (updates, support, billing)

• Improve our services (we may process anonymised, non-identifiable data to enhance the platform)

• Track training load and recovery metrics
• Generate readiness scores and wellness recommendations
• Improve our services and user experience

4. Who Owns the Data?

• The software and platform IP are owned by Sport Horizon Insights.

• The data and any IP created by clients (dashboards, reports, analysis outputs) remain the property of the client.

• We will never sell or share your data with third parties unless required by law.

5. Data Storage & Security

• Your data is stored securely using industry-standard encryption.

• All data is stored securely on Microsoft SQL Server, hosted in Hetzner German datacentres.

• Data is encrypted at rest and in transit.

• Access is restricted via token-based authentication and role-based permissions.

• Infrastructure certified to ISO 27001 and compliant with GDPR and BDSG.

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

6. Data Sharing

We do not sell your personal data. We may share data only:

• With your explicit consent
• With coaches or team staff you authorize
• As required by law

7. Data Location

• All data is physically stored in Germany (Hetzner’s German datacentres), ensuring compliance with EU data sovereignty laws.

8. Data Retention

• Data is retained for as long as your account is active.

• Upon termination or deletion of your account, we will delete your synched data within 30 days.

9. Client Rights
As a data controller (under GDPR), you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Request portability of your data

• Disconnect your account at any time (such as Garmin account)
• Export your data

• Withdraw consent (if applicable)

Requests can be made by contacting: [Insert Contact Email]

10. Subprocessors
We use trusted third-party services for hosting and support, including:

• Hetzner Online GmbH (hosting)

• Microsoft Azure (backup & security services)

All subprocessors comply with relevant data protection laws.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the updated date.

 12. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact:
[email protected]